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LEARN [ Blog ]
Our desire is to bring insightful concepts that can be pragmatically applied.
These blog posts are almost entirely based upon real client conversations.
Thus, we're sharing the real perspectives CEOs and other senior execs are employing to break through growth plateaus and capture as much upside as possible.
We hope you enjoy these musings. But even more, we hope you apply them in your business.


Your Price Should Never Travel Alone
A price should never travel alone. A $300K deal we had in a Win Room this week: โณ The buyer said it plainly: โณ โAll we care about is ROI.โ Yet the price was about to go out... ... by itself. ๐ฅ๐ฅ๐ฅ THE PROBLEM ๐ฅ๐ฅ๐ฅ Send a price by itself and it becomes the biggest number in the room. โ $250K, alone on a page, reads as pure cost. ๐จ๐จ๐จ NEW RULES ๐จ๐จ๐จ Two moves 1๏ธโฃ The price never goes out without a value number at least sitting next to it. 10x bigger (minimally) $300K
Aug 31 min read
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TRUTH is less costly than compliance
That crippling forecast miss? It may not be because your reps can't sell (or predict what they're going to sell)... It could have been missed because telling the truth is against the rules. โฌโฌโฌ REAL SCENARIO โฌโฌโฌ On of my enterprise software clients $2M slipped out of commit during the last week of the quarter. โณ The post-mortem showed it wasn't about skill. A sales leader said it flat: โ๐ก๐ผ๐ฏ๐ผ๐ฑ๐ ๐๐ฎ๐ ๐ฎ๐ฏ๐น๐ฒ ๐๐ผ ๐๐ฝ๐ฒ๐ฎ๐ธ ๐ฎ๐ฐ๐ฐ๐๐ฟ๐ฎ๐๐ฒ๐น๐ ๐ฎ๐ฏ๐ผ๐๐ ๐๐ต๐ฎ๐
Jul 312 min read
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Stop Selling Too Low
You're losing revenue because you're selling lower than you can/should. What I mean is... ...covered in this ~5 min video. โฌโฌโฌ CHAPTERS โฌโฌโฌ 0:00 - What I mean by 'selling too low' 0:25 - An illustrative real-world deal 0:55 - The REAL story 1:35 - How it ties to pricing 2:05 - How it ties to close date 2:30 - The lesson is... 2:50 - If you object, based on your product 3:40 - The impact + a key question 4:00 - How we address this ๐ฉ๐ฉ๐ฉ ACTION ๐ฉ๐ฉ๐ฉ If you're a #CEO or #CRO
May 111 min read
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7 Common Errors Surfaced by Win Rooms
7 common sales errors your org is likely struggling with. [4 MIN VIDEO] You're likely struggling with these given I've yet to enter a B2B org with an enterprise sale where these aren't common. โฌโฌโฌ CHAPTERS โฌโฌโฌ 0:00 - Intro 0:15 - Error 1 0:43 - Error 2 1:06 - Error 3 1:28 - Error 4 1:50 - Error 5 2:08 - Error 6 2:31 - Error 7 2:50 - What we do with these thematic errors 3:19 - Aside from the learnings... 3:40 - The core of revenue transformation ๐ฉ๐ฉ๐ฉ ACTION ๐ฉ๐ฉ๐ฉ If you're
May 41 min read
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3 Common Forecasting Problems
CEOs & CROs: Are you landing more than 5% outside of your forecast? If so, take 3 min with this video. โฌโฌโฌ CHAPTERS โฌโฌโฌ 0:00 - Problem One 0:41 - Problem Two 1:40 - Problem Three ๐จ๐จ๐จ SO THEN ๐จ๐จ๐จ Which of these three are occurring in your organization? These are all solvable. ๐ฉ๐ฉ๐ฉ ACTION ๐ฉ๐ฉ๐ฉ If you're a #CEO or #CRO and tired of getting burned by missed forecasts โถ๏ธ REACH OUT โ๏ธ And we can talk through how we systematically address these three (among other) forecast
Apr 271 min read
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WIN ROOMS | Replace feel-good optimism with tension-informed action to improve win rates
๐๐ฒ๐ฒ๐น-๐ด๐ผ๐ผ๐ฑ ๐ผ๐ฝ๐๐ถ๐บ๐ถ๐๐บ ๐ธ๐ถ๐น๐น๐ ๐ฑ๐ฒ๐ฎ๐น๐. ๐ง๐ฒ๐ป๐๐ถ๐ผ๐ป ๐ณ๐ฒ๐ฒ๐น๐ ๐ฏ๐ฎ๐ฑ ๐ป๐ผ๐, ๐ฏ๐๐ ๐ถ๐ ๐น๐ฒ๐๐ฒ๐ฟ๐ฎ๐ด๐ฒ๐ฑ ๐๐ผ ๐ฐ๐ฟ๐ฒ๐ฎ๐๐ฒ ๐๐ถ๐ป๐ ๐๐ต๐ฎ๐ ๐ณ๐ฒ๐ฒ๐น ๐ด๐ฟ๐ฒ๐ฎ๐ ๐น๐ฎ๐๐ฒ๐ฟ. ๐ฅ๐ฅ๐ฅ THE TENSION ๐ฅ๐ฅ๐ฅ A Rev(X) Win Room is meant to explore the tension in a deal. It's where assumptions get stress tested. Where optimism meets evidence. But... iอtอ อdอoอeอsอnอ'อtอ อeอxอpอoอsอeอ อsอaอlอeอsอ อrอeอpอ อfอaอuอlอtอsอ, it exposes opportunity for improvement of bot
Apr 171 min read
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You need a post-sales GROWTH ENGINE to make Expansion Revenue INEVITABLE
Your customer success team isnโt commercial. And itโs costing you millions. ๐ฅ๐ฅ๐ฅ THE PROBLEM ๐ฅ๐ฅ๐ฅ CS is โsupportive.โ Helpful. Responsive. โ๏ธ High NPS. โ Low expansion. Renewals feel reactive. Upsell feels awkward -- doesn't happen. 'Sales' is a dirty word. So revenue leaks quietly after the deal closes. ๐จ๐จ๐จ THE SHIFT ๐จ๐จ๐จ Post-sales is not service. Itโs value realization. A growth engine. Because value drives revenue. Commercial CS means: โ
Value delivery pro
Apr 161 min read
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Deal Qual Goesโฌ๏ธ Sales Skills Go โฌ๏ธ
I've inspected 100's of B2B sales oppties, and one thing is always true... [90 sec video] ๐ฉ๐ฉ๐ฉ ACTION ๐ฉ๐ฉ๐ฉ If you're a #CEO or #CRO and โณ want to tอuอrอnอ อlอiอvอeอ อdอeอaอlอsอ อiอnอtอoอ อcอlอaอsอsอrอoอoอmอsอ โณ for both sales reps AND sales managers โณ while also iอnอcอrอeอaอsอiอnอgอ อyอoอuอrอ อrอeอvอeอnอuอeอ อoอuอtอcอoอmอeอsอ โถ๏ธ REACH OUT โ๏ธ Macy Tanking and I can discuss what Rev(X) #WinRooms may look like for your revenue organization. ------------------------ Rev(X) |
Mar 281 min read
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Enablement vs Effectiveness
Sales Enablement & Sales Effectiveness are not the same thing. [2.5 min video] โฌโฌโฌ CHAPTERS โฌโฌโฌ 0:00 - Central Point 0:12 - Core Question 0:36 - Orientation 1:07 - Context 1:25 - Metrics 1:45 - Proximity to Revenue 1:58 - To Clarify... ๐ฉ๐ฉ๐ฉ ACTION ๐ฉ๐ฉ๐ฉ If you're a #CEO or #CRO and want to supplement your Sales Enablement with a Sales Effectiveness layer... โถ๏ธ REACH OUT โ๏ธ We can help you understand how we partner with Sales Enablement to apply behavioral change mgmt in Re
Mar 261 min read
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Highest Leverage, Least Investment
The greatest contributor to revenue variance... ...is sales management quality. [90 sec video] ๐ฉ๐ฉ๐ฉ ACTION ๐ฉ๐ฉ๐ฉ If you're a #CEO or #CRO and this video resonates. โถ๏ธ REACH OUT โ๏ธ Rev(X) helps optimize all layers of the revenue org. ------------------------ Rev(X) | REVENUE // TRANSFORMED ๐๐ณ ๐๐ผ๐ ๐๐๐๐ ๐๐ต๐ถ๐ ๐ฝ๐ผ๐๐, ๐ฝ๐น๐ฒ๐ฎ๐๐ฒ ๐๐๐๐๐ ๐๐ต๐ฒ ๐๐ต๐ถ๐๐ฒ ๐ฏ๐ฒ๐น๐น (๐๐ฝ๐ฝ๐ฒ๐ฟ ๐ฟ๐ถ๐ด๐ต๐) ๐ฎ๐ป๐ฑ ๐ฆ๐๐๐๐๐ง "๐๐น๐น" (๐ฑ๐ผ๐๐ฏ๐น๐ฒ ๐ฏ๐ฒ๐น๐น) ๐๐ผ ๐ฒ๐ป๐๐๐ฟ๐ฒ ๏ฟฝ
Mar 201 min read
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No Surprises: Revenue & Discipline
No Surprises. You sit in a revenue org? This is one of your many responsibilities. [2.5 Min Video] โฌโฌโฌ CHAPTERS โฌโฌโฌ 0:00 - The Mandate 0:15 - Why (in the Macro) 1:00 - Why (In the Micro) 1:30 - Between Macro/Micro 1:45 - How the org needs to think 2:00 - How to reduce surprises ๐ฉ๐ฉ๐ฉ ACTION ๐ฉ๐ฉ๐ฉ If you're a #CEO or #CRO and need to reduce surprises in your revenue delivery โถ๏ธ REACH OUT โ๏ธ Macy Tanking and I can talk you through how we leverage systems thinking to improve p
Mar 171 min read
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Deal Qualification and WinRooms
Jam session on the most powerful but under-utilized tool in the sales toolbox. [2.5 min edit] from a 15 min convo with Macy Tanking. โฌโฌโฌ CHAPTERS โฌโฌโฌ 0:00 - The under-utilization observation 0:30 - How I use it when selling 1:10 - Win Rooms & change mgmt 1:35 - Illustrative example real example 2:10 - Sales rep quotes on Win Rooms ๐จ๐จ๐จ CONSIDER ๐จ๐จ๐จ We can turn your biggest deals into a powerful classroom... ...where both reps AND their managers embrace applicable learnin
Mar 161 min read
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The Laggard Board - Accountability in Forecasting
"LoserBoard" just sounded too punitive. [3 min video] โฌโฌโฌ CHAPTERS โฌโฌโฌ ๐ฌ:๐ฌ๐ฌ - ๐ช๐ต๐ฎ๐ ๐ถ๐ ๐ถ๐ & ๐๐ต๐ ๐ถ๐ ๐๐ฎ๐ ๐ป๐ฒ๐ฐ๐ฒ๐๐๐ฎ๐ฟ๐ ๐ฌ:๐ฎ๐ฑ - ๐ง๐ต๐ฒ ๐ญ๐๐ ๐ฒ๐น๐ฒ๐บ๐ฒ๐ป๐ ๐ผ๐ณ ๐ฎ๐ฐ๐ฐ๐ผ๐๐ป๐๐ฎ๐ฏ๐ถ๐น๐ถ๐๐ ๐ฌ:๐ฏ๐ฑ - ๐ง๐ต๐ฒ ๐ฎ๐ป๐ฑ ๐ฒ๐น๐ฒ๐บ๐ฒ๐ป๐ ๐ผ๐ณ ๐ฎ๐ฐ๐ฐ๐ผ๐๐ป๐๐ฎ๐ฏ๐ถ๐น๐ถ๐๐ ๐ญ:๐ญ๐ฑ - ๐ง๐ต๐ฒ ๐ฏ๐ฟ๐ฑ ๐ฒ๐น๐ฒ๐บ๐ฒ๐ป๐ ๐ผ๐ณ ๐ฎ๐ฐ๐ฐ๐ผ๐๐ป๐๐ฎ๐ฏ๐ถ๐น๐ถ๐๐ ๐ญ:๐ฐ๐ฑ - ๐ช๐ต๐ ๐๐ต๐ฒ ๐ฏ๐ฟ๐ฑ ๐ฒ๐น๐ฒ๐บ๐ฒ๐ป๐ ๐ถ๐ ๐๐ฅ๐จ๐๐๐๐ ๐ฎ:๐ญ๐ฌ - ๐ง๐ต๐ฒ ๐ธ๐ฒ๐ ๐พ๐๐ฒ๐๐๐ถ๐ผ๐ป ๐จ๐จ๐จ REMEMBE
Feb 241 min read
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TOUGH LOVE AI & SALES REP COMPLAINTS
TOUGH LOVE: You can't blame your sales reps about this complaint anymore. --AI HAS SOLVED IT-- [3 min video] โฌโฌโฌ CHAPTERS โฌโฌโฌ 0:00 - The complaint 0:30 - Why you can't complain 0:45 - How the solution works 1:30 - Unacceptable excuses 2:20 - How we help you deploy this ๐ฉ๐ฉ๐ฉ ACTION ๐ฉ๐ฉ๐ฉ If you're a #CEO or #CRO who still has this complaint and wants it to go away for good... โถ๏ธ REACH OUT โ๏ธ Macy Tanking and I can help you understand the process. --------------------------
Feb 171 min read
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Sales is a C Suite Team Sport
This is what it looks like to have your entire C-suite involved in sales. [3.5 min video] โฌโฌโฌ CHAPTERS โฌโฌโฌ 0:00 - What it is 0:25 - How it's used 1:10 - Illustrative deal blockers 1:50 - 3 things this does 2:15 - Not just the blockers 2:45 - For Churn & GRR Issues 3:05 - When the C-Suite is involved ๐จ๐จ๐จ CONSIDER ๐จ๐จ๐จ โ ๐๐ผ๐ฟ๐ด๐ฒ๐ ๐ฎ๐๐๐ถ๐ด๐ป๐ถ๐ป๐ด ๐๐
๐ฒ๐ฐ ๐ฆ๐ฝ๐ผ๐ป๐๐ผ๐ฟ๐ ๐๐ผ ๐๐ฐ๐ฐ๐ผ๐๐ป๐๐... โ
๐ง๐ฟ๐ ๐ฎ๐๐๐ถ๐ด๐ป๐ถ๐ป๐ด ๐-๐๐๐ถ๐๐ฒ๐ ๐๐ผ ๐ฑ๐ฒ๐ฎ๐น ๐ฏ๐น๐ผ๐ฐ๐ธ๐ฒ๏ฟฝ
Feb 91 min read
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Sales is a Craft (Not a Job)
Your sales people don't have a job. [3 MIN VIDEO] โฌโฌโฌ CHAPTERS โฌโฌโฌ 0:00 - The big question! 0:20 - Why think of sales as a craft 0:50 - The variety of roles 1:20 - The lifeblood 1:35 - Vs a "line-person job" 2:00 - The 2nd big question 2:35 - Why it's so exciting & meaningful 3:00 - To love and be ๐ฑ๐ณ๐ฐ๐ถ๐ฅ ๐ฐ๐ง selling ๐ฉ๐ฉ๐ฉ ACTION ๐ฉ๐ฉ๐ฉ ๐๐ณ ๐๐ผ๐'๐ฟ๐ฒ ๐ฎ #CEO ๐ผ๐ฟ #CRO ๐๐ถ๐๐ต ๐ฎ ๐ฟ๐ฒ๐๐ฒ๐ป๐๐ฒ ๐ผ๐ฟ๐ด ๐๐ต๐ผ ๐ฎ๐ฝ๐ฝ๐ฟ๐ผ๐ฎ๐ฐ๐ต๐ฒ๐ ๐๐ฒ๐น๐น๐ถ๐ป๐ด ๐น๐ถ๐ธ๐ฒ ๐ฎ '๐ท๐ผ๐ฏ' ๐ถ๏ฟฝ
Feb 51 min read
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Sales Enablement is not the same as Sales Effectiveness
Sales Enablement is not the same as Sales Effectiveness. This table illustrates nicely. ๐ฅ๐ฅ๐ฅ THE PROBLEM ๐ฅ๐ฅ๐ฅ Sales enablement prepares reps. But preparation doesnโt win deals. ๐๐ข๐ ๐ฃ๐๐ง๐๐ก๐๐ differs from ๐ฃ๐๐ฅ๐๐ข๐ฅ๐ ๐๐ก๐๐ Enterprise revenue dies in the gap between knowing and applying that knowledge in the field. ๐จ๐จ๐จ THE PIVOT ๐จ๐จ๐จ Enablement builds competence. Effectiveness builds performance. One happens off the field. The other happens in live d
Feb 41 min read
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What Sales Kick-Offs Really Teach Us
This last two weeks has been Sales Kick-Off Mania. Delivering keynotes & workshops has taught Macy Tanking and me a few things. ๐ฅ๐ฅ๐ฅ 3 MISSES ๐ฅ๐ฅ๐ฅ (๐ญ) ๐ฆ๐๐๐๐ฆ ๐ข๐ฅ๐๐ฆ ๐๐ฅ๐ ๐๐๐ฆ๐ฃ๐๐ฅ๐๐ง๐ ๐๐ข๐ฅ ๐๐๐๐ฃ Something isn't working today with the current approach to sอaอlอeอsอ อeอnอaอbอlอeอmอeอnอtอ. (๐ฎ) ๐ฆ๐๐๐๐ฆ ๐ข๐ฅ๐๐ฆ ๐๐ฅ๐ ๐๐๐ฆ๐ฃ๐๐ฅ๐๐ง๐ ๐ง๐ข ๐๐ ๐๐ก๐ฆ๐ฃ๐๐ฅ๐๐ Something isn't working today with how sอaอlอeอsอ อmอgอmอtอ is managing and leading (๐ฏ
Feb 21 min read
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3 Outputs of Rev(x) Win Rooms
See 3 tangible outputs your ๐ธmake or break deals ๐ธ receive from a Rev(X) Win Room [3 min video] โฌโฌโฌ CHAPTERS โฌโฌโฌ 0:00 - The 3 Outputs 0:20 - The 1st Score 1:05 - The 2nd Score 1:35 - The Path to Improve the Scores 2:14 - Before/beyond the deliverable ๐จ๐จ๐จ !BUT, WAIT! ๐จ๐จ๐จ This deliverable output is only one advantage of the Win Rooms. The real benefit is in: โ Deals Won โ Skills Learned & Retained โ Sales Team Transformation (ICs & Mgmt) ๐ฉ๐ฉ๐ฉ ACTION ๐ฉ๐ฉ๐ฉ ๐๐ณ ๐๐ผ๐
Jan 291 min read
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Fix Retention, Effort, Conversion, and Management Issues by Leveraging Real Deals
Here's the data on why your sales coaching is a problem. ๐ฅ๐ฅ๐ฅ THE PROBLEM ๐ฅ๐ฅ๐ฅ [๐ฅ๐๐ง๐๐ก๐ง๐๐ข๐ก ๐๐ฆ๐ฆ๐จ๐] 60% of reps will leave if their manager is a poor coach. [๐๐๐๐ข๐ฅ๐ง ๐๐ฆ๐ฆ๐จ๐] 53% disengage when coaching is inconsistent. [๐๐ข๐ก๐ฉ๐๐ฅ๐ฆ๐๐ข๐ก ๐๐ฆ๐ฆ๐จ๐] 49% admit theyโd sell more with better coaching. [๐ ๐๐ก๐๐๐๐ ๐๐ก๐ง ๐๐ฆ๐ฆ๐จ๐] And 37% of managers admit they arenโt good at it. This isn't getting solved by: โข Your big sales kick off event โข Sa
Jan 271 min read
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